{"id":9933,"date":"2025-11-04T05:44:42","date_gmt":"2025-11-04T12:44:42","guid":{"rendered":"https:\/\/www.eussn.com\/?page_id=9933"},"modified":"2026-07-26T03:55:05","modified_gmt":"2026-07-26T09:55:05","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.eussn.com\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t
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Return & Cancelation Policy<\/span><\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Revised: <\/span>2\/19\/26<\/span><\/span> <\/span><\/p><\/div>

These Terms of Service <\/span>contain<\/span> an arbitration provision<\/span>. <\/span>Please review the Arbitration section for details.<\/span> <\/span><\/span><\/span><\/span> <\/span><\/span>
 <\/span><\/p><\/div>

These Terms of Service (\u201c<\/span><\/em><\/span><\/span>Terms<\/span><\/span>\u201d<\/span><\/em>) govern your use of the <\/span>https:\/\/www.zepingly.com\/<\/span><\/a> website (\u201c<\/span><\/em><\/span><\/span>Site<\/span><\/span>\u201d<\/span><\/em>) and <\/span>related services <\/span>(\u201c<\/span><\/em><\/span><\/span>Services<\/span><\/span>\u201d<\/span><\/em>)<\/span>. <\/span>ZEPING E-COMMERCE CENTRE LTD<\/span> <\/span><\/span><\/span>(<\/span>\u201c<\/span><\/span><\/span><\/span>Zepingly Mall<\/span><\/span> <\/span><\/span><\/span><\/span>\u201c<\/span><\/span>we<\/span><\/span><\/span><\/em>\u201d<\/span><\/em> or \u201c<\/span><\/em><\/span><\/span>us<\/span><\/span>\u201d<\/span><\/em>) provides the Site and Services<\/span>. <\/span>\u201c<\/span><\/span><\/em><\/span>You<\/span><\/span>\u201d<\/span><\/em> refers to you as a user of the Site or Services.<\/span> <\/span><\/p><\/div>

BY USING THE SITE OR SERVICES, YOU ARE AGREEING TO THESE TERMS<\/span>. <\/span>PLEASE READ THEM CAREFULLY.<\/span><\/span> <\/span><\/p><\/div>

  1. Eligibility<\/span><\/span> <\/span><\/span><\/p><\/li><\/ol><\/div>

    You must be at least 1<\/span>3<\/span> years old to use the Site or the Services<\/span>. <\/span>If you are under the age of majority in your state of residence, a minor, your <\/span>parent<\/span> or legal guardian must agree to these Terms on your <\/span>behalf<\/span> and you may only access and use the Site and Services with permission from your parent or legal guardian. <\/span><\/span> <\/span><\/p><\/div>

    1. Terms of Sale<\/span><\/span> <\/span><\/span><\/p><\/li><\/ol><\/div>

      Order Acceptance<\/span><\/span>:<\/span> The receipt of an order number or an email order confirmation <\/span>alone does not constitute<\/span> the acceptance of an order or a confirmation of an offer to sell. Your payment is processed <\/span>immediately<\/span> upon <\/span>order<\/span> acceptance<\/span>.<\/span> Zepingly Mall<\/span> reserves the right, without prior notification, to limit the order quantity on any item and\/or to refuse service to any customer. <\/span>Verification<\/span> of <\/span>information<\/span> may be <\/span>required<\/span> prior to the acceptance <\/span>of an order<\/span>. Prices and availability of products on the Site are subject to change without notice. <\/span>Certain orders <\/span>constitute<\/span> improper use of the Site. <\/span>Zepingly Mall<\/span> reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Items <\/span>purchased<\/span> pursuant to<\/span> a quantity discount may be re-priced upon cancellation.<\/span><\/span> <\/span><\/p><\/div>

      Online Payments; Credit Cards<\/span><\/span>:<\/span> <\/span>You can <\/span>purchase<\/span> products and\/or services on the Site. We accept credit and debit cards issued by U.K. banks. If a credit card account is being used for a transaction, <\/span>Zepingly Mall<\/span> may obtain preapproval for an amount up to the amount of the payment. If you want to <\/span><\/span>designate<\/span> a different credit card or if there is a change in your credit card, you must change your information online. This may temporarily delay your ability to make online payments while we verify your new payment information. <\/span><\/span> <\/span><\/p><\/div>

       <\/span><\/p><\/div>

      You represent and warrant that if you are making online payments that: (a) any credit card, debit card and bank account information you supply is true, correct and complete; (b) charges incurred by you will be honored by your credit\/debit card company or bank; (c) you will pay the charges incurred by you in the amounts posted, including any applicable taxes; and (d) you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information.<\/span> For payment terms when our <\/span>third-party<\/span> integration party processes your <\/span>payment<\/span> please also refer to <\/span>this terms<\/span>: <\/span><\/span>https:\/\/shop.app\/terms-of-service<\/span><\/a>. <\/span> <\/span><\/p><\/div>

      Shipping<\/span><\/span>:<\/span>  <\/span>Shipping is subject to our shipping <\/span>information<\/span> available here:<\/span><\/span> https:\/\/help.zepingly.com\/hc\/en-us\/sections\/360007506353-Shipping<\/span><\/a>.<\/span> Estimated shipping times are <\/span>located<\/span> on each product page. Please note that these are only estimated shipping times and are subject to availability of products and\/or manufacturer's availability. If a product you have ordered is out of stock or on backorder, we will contact you with a new shipment date. At that time, you can <\/span>decide<\/span> to either<\/span> keep the order as is, cancel the item, or cancel the entire order. We will do our best to keep you updated on issues that arise due to any back up in production. If there is a problem, we will alert you as soon as we are made aware that a problem exists.<\/span> <\/span><\/span> <\/span><\/p><\/div>

      Inaccuracy Disclaimer<\/span><\/span>:<\/span>  From<\/span> time to time, there may be information on the Site that <\/span>contains<\/span> typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability<\/span>. <\/span>We <\/span>reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have <\/span>submitted<\/span> your Order)<\/span>. <\/span>If you do not wish to continue with your Order after pricing or other information has been corrected, please contact us right away and we will work with you to cancel or return your Order<\/span>.<\/span> Zepingly Mall reserves the right to cancel any customer order with a pricing error due to programming bugs or typographical errors.<\/span><\/span> <\/span><\/p><\/div>

      Product Variation:<\/span><\/span><\/p><\/div>

      Rugs: Variation and imperfection in weave, fiber size, color, <\/span>shad<\/span>e<\/span> and overall rug size (up to 5% in length and width) are normal characteristics and are not considered a manufacturing defect.<\/span><\/span> <\/span><\/p><\/div>

      Color note: Because every computer <\/span>monitor<\/span> displays color differently, we cannot <\/span>be responsible for<\/span> variations between the actual product color and how it is displayed on your screen. Descriptions of merchandise, including colors or shades, textures, and other features are provided by the manufacturer; <\/span>Zepingly Mall<\/span> assumes no liability whatsoever for the description, for variance, including in colors or textures, minor imperfections, and\/or for a product not meeting with customer satisfaction, absent a manufacturer-verified defect.<\/span><\/span> <\/span><\/p><\/div>

      Order <\/span>Returns<\/span><\/span><\/span>:<\/span>  Each <\/span>o<\/span>rder is subject to our <\/span>r<\/span>eturn <\/span>policies<\/span> available<\/span> at <\/span><\/span>https:\/\/help.zepingly.com\/hc\/en-us\/sections\/360007506833-Returns<\/span><\/a>. <\/span> <\/span><\/p><\/div>

      Special Offers<\/span><\/span>:<\/span>  Occasionally we will offer special promotions to our customers that we refer to as \u201cspecial offers.\u201d  This can include a gift with purchase, free shipping, manufacturer offers, or other promotional activity associated with a product purchase<\/span>. <\/span>These offers may be for a limited time onl<\/span>y, or subject to availability<\/span>. <\/span><\/span> <\/span><\/p><\/div>

      1. Additional Terms<\/span> <\/span><\/p><\/li><\/ol><\/div><\/div>

        Some of our Services have <\/span>additional<\/span> terms and conditions (\u201c<\/span><\/em><\/span><\/span>Additional Terms<\/span><\/em>\u201d<\/span><\/em>)<\/span>. <\/span>Where Additional Terms apply to a Service, we will make them available for you to <\/span>read through<\/span> your use of that Service<\/span>. <\/span>By using that Service, you agree to the Additional Terms.<\/span><\/span> <\/span><\/p><\/div>

        1. Acceptable Use of the Site and Services<\/span><\/span> <\/span><\/span><\/p><\/li><\/ol><\/div>

          You <\/span>are responsible for<\/span> your use of the Site and Services, and for any use of the Site or Services made using your account<\/span>. <\/span>Our goal is to create a positive, useful, and safe user experience<\/span>. <\/span>To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us<\/span>. <\/span>When you use the Site or Services, you may not:<\/span><\/span> <\/span><\/p><\/div>

          \u2022<\/span> violate any law or regulation;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> violate, infringe, or misappropriate other people\u2019s intellectual property, privacy, publicity, or other legal rights;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> send unsolicited or unauthorized advertising or commercial communications, such as spam;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Site or Services<\/span> whether through automatic, manual, or other means not <\/span>purposely made<\/span> available by us, including to develop or improve any software program, algorithm, or machine learning or<\/span> artificial intelligence model<\/span>;<\/span><\/span> <\/span><\/p><\/div>

          \u2022<\/span> transmit<\/span> any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;<\/span><\/span> <\/span><\/p><\/div>

          \u2022<\/span> stalk, harass, or harm another individual;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> impersonate any person or entity or perform any other similar fraudulent activity, such as phishing;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> use any means to scrape or crawl any Web pages contained in the Site;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Site or Services;<\/span> <\/span><\/p><\/div>

          \u2022<\/span> attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site or Services; or<\/span> <\/span><\/p><\/div>

          \u2022<\/span> advocate, encourage, or <\/span>assist<\/span> any third party in doing any of the foregoing.<\/span><\/span> <\/span><\/p><\/div>

          1. User Content<\/span><\/span> <\/span><\/span><\/p><\/li><\/ol><\/div>

            Portions of t<\/span>he Site and some of our Services <\/span>may <\/span>allow you to upload, <\/span>submit<\/span>, store, send, or receive content and data (\u201c<\/span><\/span>User Content<\/span>\u201d). You <\/span>retain<\/span> ownership of any intellectual property rights that you hold in that User Content. <\/span><\/span> <\/span><\/p><\/div>

            When you upload, submit, store, send, or receive User Content to or through the Site or Services, you give us permission to reproduce and use your User Content as follows:  you grant to us and those we work with a license to use, host, store, reproduce, modify, create derivative works (such as translations, adaptations, or other changes we make so that User Content works better with the Site and Services), publicly perform, publicly display, and distribute your User Content.  This license is for the limited purpose of operating, promoting, and improving the Site and Services, and <\/span>to develop<\/span> new Services. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. This license is <\/span>fully-paid<\/span> and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights under this license anywhere in the world<\/span> and in any media<\/span>. Lastly, this license is perpetual, meaning that our rights under this license continue even after you stop using the Site and Services. <\/span>In general, however, we will only need to use your User Content for as long as you choose to store it with us using the Site or Services.<\/span><\/span> <\/span><\/p><\/div>

            You promise that:<\/span> <\/span><\/p><\/div>